Johnstone Supply

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Claim This BusinessAbout Johnstone Supply
Johnstone Supply operates as a heating equipment supplier in St Paul, Minnesota, serving contractors across the Twin Cities metro area including Minneapolis and surrounding suburbs. The location carries a 4.0-star average rating derived from twelve customer reviews, with operating hours Monday through Friday from 7 AM to 5:30 PM. This distributor specializes exclusively in wholesale equipment sales to licensed HVAC contractors rather than residential homeowners, which distinguishes their business model from typical retail HVAC stores.
The supplier maintains an extensive inventory of residential and commercial HVAC equipment spanning split systems, packaged units, mini-split configurations, and variable-capacity systems from major manufacturers. Their catalog includes gas furnaces, oil furnaces, air handlers, and evaporator coils suitable for manufactured housing applications. The company supports contractor projects through resources like RTU quote requests, boiler quoting guides, and extended warranty programs. A notable differentiator involves live fire training sessions offered periodically in the Minnesota market, providing hands-on technical education for contractor partners.
Customer feedback highlights mixed experiences with this distributor. Positive reviewers commend consistent availability of parts on hand and willingness to accommodate emergency after-hours requests by opening the shop for contractors facing urgent situations. One reviewers describes staff as very helpful and expresses intent to return. Critical reviews center on the business policy restricting sales to licensed contractors only, noting disappointment from homeowners seeking direct purchases and confusion around account application processes. These patterns suggest the operation functions effectively for professional contractor clients while presenting challenges for non-contractor customers.
What Customers Say
Four of six detailed reviewers assign five-star ratings emphasizing strong customer service and parts availability, while two one-star reviews cite frustration with public access policies. Positive feedback consistently references helpful staff and emergency accommodation, contrasting with negative experiences focused on account process confusion and sales restrictions.
Working Hours
| Sunday | Closed |
| Monday | 7 AM–5:30 PM |
| TuesdayToday | 7 AM–5:30 PM |
| Wednesday | 7 AM–5:30 PM |
| Thursday | 7 AM–5:30 PM |
| Friday | 7 AM–5:30 PM |
| Saturday | Closed |