NexGen Home Services
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Claim This BusinessAbout NexGen Home Services
NexGen Home Services operates as a heating contractor serving Waterville, Minnesota and surrounding communities. The business maintains a perfect 5-star rating accumulated across 102 customer reviews, demonstrating consistent service quality that has earned strong local trust. Technicians operate Monday through Friday, 7 AM to 5 PM, providing scheduled maintenance and repair appointments for residential heating systems.
The company's service approach emphasizes responsive communication and technical ability. Customer reviews highlight NexGen's capacity to manage complex installations involving multiple units despite unexpected electronic challenges, with Craig coordinating factory technicians to resolve specialized issues. The team also handles plumbing-related heating system repairs, including faucet replacements that address underlying moisture problems affecting furnace performance.
Multiple reviewers specifically mention technicians Ryan and Craig, recounting projects where two-unit installations were completed in a single day and same-day responses during furnace emergencies. A four-star review describes Craig's persistence through unanticipated equipment complications, bringing additional manufacturer support to ensure proper system function. The documented scenarios reflect straightforward problem-solving rather than promotional claims about premium materials or extended guarantees.
What Customers Say
Seven of eight reviewers award five stars, with the lone four-star review citing equipment challenges rather than service quality concerns. Four reviewers highlight same-day or next-day response capability, while three specifically name technicians Ryan or Craig performing the work.
Working Hours
| Sunday | Closed |
| Monday | 7 AM–5 PM |
| TuesdayToday | 7 AM–5 PM |
| Wednesday | 7 AM–5 PM |
| Thursday | 7 AM–5 PM |
| Friday | 7 AM–5 PM |
| Saturday | Closed |
Services
Heating System Installation
New furnace and heating unit installation including multi-unit residential projects, handled by certified technicians.
Heating Repair & Maintenance
Diagnostic services and repairs addressing furnace failures, electronic troubleshooting, and component replacement.
Emergency Furnace Service
Same-day and next-day response capability for heating system emergencies affecting home comfort.
Plumbing-Related HVAC Repair
Identification and resolution of moisture issues, leak repairs, and faucet replacement affecting heating equipment.
System Upgrades
Equipment upgrades incorporating modern heating technology with coordination of manufacturer support when needed.