Broussard Services

Broussard Services operates as a dual-location HVAC and plumbing contractor with established operations in Biloxi, Mississippi and Nashville, Tennessee. The company maintains a 5.0-star rating derived from 155 verified customer reviews, demonstrating consistent service quality across both Gulf Coast and Middle Tennessee markets. Homeowners throughout Biloxi and the surrounding Mississippi Gulf Coastregion benefit from Monday-through-Friday availability spanning 7 AM to 5 PM, though the company advertises 24-hour emergency dispatch for urgent situations requiring immediate attention.

What distinguishes Broussard Services from neighboring contractors is their commitment to transparent pricing and customer education. The company offers complimentary estimates for major projects such as gas line replacement, allowing homeowners to make informed decisions without financial pressure. Their discount program acknowledges military personnel, first responders, and senior citizens, reflecting a community-oriented approach to business. Reviewers consistently note that technicians arrive prepared with relevant parts and diagnostic expertise, avoiding the back-and-forth delay that frustrates many homeowners facing HVAC or plumbing emergencies.

Specific technician encounters illustrate this service-oriented model. One Biloxi homeowner described a technician named Jason arriving to assess a job previously quoted elsewhere for thousands of dollars in unnecessary work, ultimately resolving the issue honestly and affordably. Another reviewer detailed two separate plumbing emergencies where a technician named Mark arrived within thirty minutes, both times completing repairs without attempting upsell tactics. A third customer recalled an HVAC issue where service personnel reached her residence within one hour and completed diagnostics and repairs in under sixty minutes, praising the technician's professionalism throughout the process.