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Claim This BusinessA-Z Comfort Service Heating and Air Conditioning LLC operates from Gulfport, Mississippi, delivering residential heating and cooling solutions across the Gulf Coast region. Serving Biloxi, Long Beach, and surrounding communities, this contractor holds proper licensing to perform HVAC installations and repairs in Harrison County. The business has accumulated 35 customer reviews achieving a 4.9-star average, indicating consistent service quality over recent years. Homeowners in coastal Mississippi face unique climate challenges including high humidity summers and occasional winter freezes, making reliable HVAC performance essential year-round.
Reviewer experiences reveal a contractor prioritizing responsive service and clear communication. Jon Hitchcock specifically named Mr. Philip Hampton after a power outage emergency, noting the technician answered personally, diagnosed the issue quickly, and maintained updates throughout the repair process. Patricia Joseph called on Good Friday when her indoor AC unit became unusually loud; the technician arrived after lunch, listened carefully to previous repair history, and identified a problem other contractors had missed. Ricky Bentley received same-day resolution, calling the experience transformative for his home comfort. These scenarios demonstrate the company's commitment to arriving when promised and solving problems other technicians cannot locate.
Negative feedback centers on pricing transparency. Kyle Creel anticipated a $150 capacitor repair based on initial conversation but received a $594 invoice after 26 minutes of labor, citing additional warranty processing fees. This single critical review represents the tradeoff between the company's 10-year parts warranty and customer expectations for cost certainty during emergency service.
35 reviews produce a 4.9-star average, with 4 of 5 fully-detailed reviews praising same-day response times and technician communication. The sole 1-star review focuses exclusively on pricing rather than service quality or diagnostic skill.
Diagnosing cooling system failures,capacitor replacement,refrigerant recharge,and seasonal tune-ups to restore performance.
Fixing furnace ignitors,heat exchangers,and heating element failures common during Mississippi winter cold snaps.
Complete system replacement and new construction installation with 10-year parts warranty coverage on installed components.
Same-day response for AC failures and heating breakdowns,with technicians answering personal phones during outages.
Evaluating airflow,filter performance,and diagnosing unusual sounds from indoor handler units.