Ball Heating & AC Inc

Ball Heating and AC Inc has served Gulfport, Mississippi, and the surrounding Gulf Coast communities for more than three decades. The company holds a state HVAC contractor license and maintains an A+ rating with the Mississippi State Board of Contractors. With ten customer reviews on record, the contractor maintains a 3.4-star average rating. The business operates from its Gulfport headquarters and dispatches service technicians throughout Harrison County and neighboring Jackson County areas, including Biloxi, Long Beach, and Ocean Springs.

Unlike larger regional chains, Ball Heating and AC Inc focuses on residential service calls, handling air conditioning repairs, heating system maintenance, and water heater installations. The company employs several named technicians whom reviewers have specifically requested, including Luis Ortiz, Ryan McQueen, and Landon. Customer reviews indicate the company attempts diagnostic work on equipment under manufacturer warranty, and some technicians have provided same-day service for urgent calls. The company does not appear to offer commercial refrigeration or specialized indoor air quality systems based on available information.

Customer reviews name specific scenarios that illustrate the companys service approach. Reviewer Sherry McQueen described Ryan McQueen diagnosing a non-functioning air conditioner, ordering a replacement coil, and requesting the same technician perform the installation upon arrival. Heather Wright noted technicians Landon, Justin, and Shane attempted repairs on a Rheem water heater under warranty, did not charge for the service call, and communicated with text updates including a photo of the arriving technician. However, reviewer Joel Kozlowski reported a $255-per-hour technician rate and disputed invoice itemization, while james previto indicated multiple unsuccessful attempts to schedule service.