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About Broome's Air Conditioning & Heating
Broome's Air Conditioning & Heating operates as a Gulfport-based HVAC contractor with a 4.4-star average rating drawn from five customer reviews. The business serves residential clients throughout the Mississippi Gulf Coast region, addressing cooling and heating needs for homeowners in this humid subtropical climate. While specific licensing details and year of establishment are not publicly listed, the contractor maintains an active presence in the local market with phone number (228) 341-7902 available for service inquiries. The limited review sample suggests a smaller operation where personal relationships with technicians drive customer experience.
Without a dedicated website or documented brand partnerships, Broome's Air Conditioning & Heating distinguishes itself primarily through direct technician-to-homeowner interactions. The absence of online business documentation means prospective clients rely on word-of-mouth referrals and direct phone communication to understand service capabilities. This approach suits homeowners who prefer personalized estimates over automated online booking systems.
Customer experiences reveal a mixed but memorable service record. Jonathan, a technician associated with the company, received high praise from Margaret Tomlinson in February 2018 for helping secure an affordable replacement unit while demonstrating patience with her young child. However, Julie Desporte's July 2018 experience highlights a significant service failure, where Jonathan agreed to a Wednesday morning service call but neither arrived nor called to cancel. This contrast underscores the importance of follow-through consistency, even for well-regarded technicians.
What Customers Say
Of five total reviews, customers split between dissatisfaction with scheduling reliability and satisfaction with equipment selection. Jonathan appears in both a five-star recommendation and a one-star complaint, suggesting service quality varies by visit rather than by technician skill. The 4.4-star aggregate reflects polarized experiences rather than consistent mediocrity.
Services
AC Installation
New air conditioner replacement and first-time installation for Gulfport residential properties.
Heating System Services
Furnace repair, maintenance, and replacement for Gulfport's occasional winter demands.
Unit Servicing
Regular maintenance tune-ups to optimize existing AC and heating unit performance.
Emergency Repairs
After-hours or same-day response for system failures affecting home comfort.
Affordable Unit Selection
Assistance with selecting cost-effective replacement units based on homeowner budget.