Import Performance, LLC

Auto repair shop
4.3(85 reviews)
517 E Pass Rd, Gulfport, MS 39507
Import Performance, LLC

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About Import Performance, LLC

Import Performance, LLC operates as a full-service auto repair facility on East Pass Road in Gulfport, earning a 4.3-star rating across 85 verified customer reviews. The shop specializes in servicing imported vehicles, including European makes like BMW alongside domestic models, handling everything from routine maintenance to transmission rebuilds and complex electrical diagnostics. Located at 517 E. Pass Road, the facility serves drivers throughout Gulfport and the surrounding Mississippi Gulf Coast region, including Biloxi and Long Beach communities.

The business stands apart through its transparent diagnostic process, with technicians documenting findings through photographs and video to ensure customers understand exactly what repairs their vehicles require. Unlike shops that simply present a final bill, Import Performance provides detailed explanations of each issue discovered during inspection, allowing vehicle owners to make informed decisions about recommended services. The facility maintains comprehensive service capabilities spanning Brake & Rotor replacement, battery systems, check engine light diagnostics, clutch repairs, exhaust and fuel system work, radiator services, and full transmission services.

Customer testimonials consistently highlight two team members by name: Darnell, who performs vehicle inspections and explains each finding to customers, and Ms. Pam, who manages the front desk and greets visitors with welcoming hospitality. One reviewer from out of state described how Darnell conducted a thorough pre-purchase inspection on a used vehicle, photographing and video-recording every concern so the customer could share the evidence with the dealership. Another customer praised the shops quick turnaround on brake pad replacement and noted that technicians additionally identified a potentially serious caliper issue that would have caused larger problems if left unaddressed.

What Customers Say

Four of five detailed reviews award 5 stars, citing honest communication, fast turnaround, and transparent diagnostics as primary strengths. The single 1-star review describes a significant delay in vehicle completion and pricing discrepancy, representing the only negative feedback among 85 total ratings.

Working Hours

SundayClosed
Monday8:30 AM–5 PM
Tuesday8:30 AM–5 PM
Wednesday8:30 AM–5 PM
ThursdayToday8:30 AM–5 PM
Friday8:30 AM–5 PM
SaturdayClosed

Services

Auto Repair & Maintenance

Comprehensive vehicle servicing from basic oil changes and tune-ups to major engine and transmission repairs.

Brakes & Rotors

Brake pad replacement, rotor resurfacing, and caliper inspection to ensure safe stopping performance.

Check Engine Diagnostics

Computerized system analysis to identify why warning lights activate, with detailed explanations for customers.

Electrical Services

Diagnosis and repair of vehicle electrical systems, wiring issues, and battery-related problems.

Transmission Service

Complete transmission repair and rebuild services for both automatics and standard transmissions.

Exhaust & Fuel Systems

Repair and replacement of exhaust components and fuel system troubleshooting.

Radiator & Cooling

Cooling system repairs, radiator service, and overheating diagnosis.

Frequently Asked Questions