Roberts AC & Heating, LLC

Roberts AC & Heating, LLC operates in Moss Point, Mississippi, delivering heating and cooling solutions to homeowners along the Mississippi Gulf Coast. The company holds a 4.8-star rating compiled from 32 client reviews, reflecting consistent service quality in a region where summer temperatures routinely push cooling systems to their limits. Business hours extend from 8 AM to 5 PM across all seven days, providing weekend availability that many competitors in Pascagoula and Escatawpa do not match. The phone number (228) 475-0844 connects directly to the Moss Point office for scheduling appointments.

Customer reviews repeatedly emphasize two distinguishing traits: response speed and transparent recommendations. Katherine Harden's account describes a same-day callout during the July 4th holiday weekend, with the system operational by noon the following day, a timeline that proved essential during one of the hottest weeks of the year. Rather than recommending an unnecessary indoor unit replacement, the technician confirmed the existing equipment remained viable, a decision that saved the homeowner thousands of dollars. Samantha Merrill's experience corroborates this pattern; the crew arrived within hours of her initial call and completed the repair despite rainy conditions, with pricing that fell below a previous competitor's quote.

Brock Roberts emerges by name across multiple five-star reviews. Luis Feliciano described immediate text updates confirming the technician's arrival time, noting both courtesy and efficiency during the service call. Denise Reed's recent installation of an outdoor condenser unit has performed without issue since completion. Paul Cook's thermostat replacement required a secondary solution when the first unit failed, and the crew had an alternative part available on-site rather than scheduling a follow-up visit. One reviewer documented warranty concerns and communication challenges, indicating that customer relationship management varies by case.