5M Services

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About 5M Services
5M Services operates as an HVAC contractor serving residential and commercial clients in Nesbit, Mississippi. The business holds a 4.9-star rating drawn from 141 customer reviews, demonstrating strong local reputation. Their service menu covers new system installation, component replacement, and ongoing maintenance programs designed to extend equipment lifespan. Technicians at 5M Services work with high-quality parts and back each service with a warranty, providing clients with coverage confidence after each appointment.
The company distinguishes itself through a Comfort Club maintenance program that offers scheduled service visits and priority scheduling for members. Website references highlight money-saving solutions as part of their service approach, positioning the business as a practical option for budget-conscious property managers. All service work receives warranty coverage, creating a clear accountability standard for clients. This combination of maintenance program access and service guarantees sets them apart from contractors who complete single visits without follow-up support.
Customer reviews reveal specific service experiences that illustrate company capabilities. Bartlett Graves, a real estate agent, describes relying on 5M Services for years to handle client properties and personal real estate holdings, noting consistent reliability across multiple locations. Vicki Carrington's review mentions technicians identifying developing problems during routine maintenance, preventing larger failures through early intervention. Susan Lewis and Amanda Taylor both describe thorough work completed in single visits, with technicians remaining on-site until all tasks finished. The company responded to a drainage installation concern raised by Nancy MSD 13 by sending a technician the following morning to correct the issue, demonstrating willingness to address post-service concerns.
What Customers Say
All 141 reviews combine for a 4.9-star average, with every reviewer rating 4 or 5 stars except one 3-star rating citing a specific installation concern. Multiple five-star reviewers specifically mention thoroughness and completion in single visits.
Working Hours
| Sunday | Closed |
| Monday | 8 AM–4:30 PM |
| Tuesday | 8 AM–4:30 PM |
| Wednesday | 8 AM–4:30 PM |
| Thursday | 8 AM–4:30 PM |
| Friday | 8 AM–4:30 PM |
| SaturdayToday | Closed |
Services
HVAC Installation & Replacement
Complete system installation with pre-installation examination to determine whether repair or full replacement better serves the property.
AC Repair & Maintenance
Diagnostic services and tune-ups covering tune-ups, part replacement, and system optimization to restore full capacity operation.
Heating System Service
Repair and maintenance for heating equipment, ensuring winter readiness for both residential and commercial properties.
Air Quality Assessment
In-depth system inspection using camera technology to identify allergens and recommend filtration or purification options.
Comfort Club Membership
Priority scheduling and scheduled maintenance visits for members, providing regular system monitoring and early problem identification.
Commercial HVAC Services
Installation, repair, and maintenance services tailored to commercial building systems and business operational needs.
Ductless Mini-Split Installation
Multi-head ductless system installation including Fujitsu and Mitsubishi brand systems with proper drainage configuration.