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Claim This BusinessSears Appliance Repair has been serving Apex homeowners since its establishment at the Creekside Landing Drive location. With 220 validated customer reviews contributing to a 4.4-star average rating, the franchise operates under the broader Sears Home Services network, bringing nationally-backed diagnostic standards to Wake County. The apex-based team handles common household brands found in local homes, providing scheduled repairs across Cary, Holly Springs, and the surrounding Research Triangle communities.
Unlike independentAppliance shops that rely on word-of-mouth alone, Sears Appliance Repair leverages corporate parts procurement and standardized service protocols. Customers benefit from documented repair timelines, unlike the vague eight-hour windows some competitors offer, and the franchise maintains accountability through customer feedback loops that track technician performance.
Local reviewer Brian Whitford referenced technician Willie by name, noting how this professional explained each repair step and offered preventivetips for the home's climate system. Another reviewer, Beverly, described how Willie revived a non-functioning upstairs furnace that had left acold bedrooms for two days. The franchise also attracted attention from Paul James, whose technician arrived on schedule, diagnosed the malfunction clearly, and cleaned workspace after completing repairs.
Of five detailed reviews examined, three customers specifically named technicians, Willie earned two enthusiastic endorsements while one reviewer described a challenging encounter with George. Positive reviews cite on-time arrival and diagnostic clarity; the sole lower-scoring review focused on appearance standards and parts availability rather than repair competency.
| Sunday | 6 AM–10 PM |
| Monday | 6 AM–10 PM |
| Tuesday | 6 AM–10 PM |
| Wednesday | 6 AM–10 PM |
| ThursdayToday | 6 AM–10 PM |
| Friday | 6 AM–10 PM |
| Saturday | 6 AM–10 PM |