JB's Heating and Cooling

JB's Heating and Cooling Inc has served Arden and the greater Asheville area since 2015, building a local presence through residential and commercial HVAC work across Henderson County and surrounding communities. The company holds proper state licensing for heating and cooling installations, and maintains a 3.8-star average across 28 customer reviews, with operating hours Monday through Friday from 8am to 4pm at their Penix Business Drive location. As a small family-owned contractor, they handle new installations, system replacements, and ongoing preventative maintenance for both homeowners and business property owners in the region.

What distinguishes JB's from larger HVAC operations is their willingness to tackle challenging situations other contractors avoid. Their service menu includes addressing antiquated heating systems alongside modern equipment, and they're experienced with complex mini split installations including repairs on systems that other contractors originally installed. The company handles gas piping work and provides both residential and commercial preventative maintenance contracts, offering twice-yearly service visits that include filter changes and system diagnostics. Their approach emphasizes long-term customer relationships over transactional service calls.

Customer reviews highlight specific technicians by name, with reviewer Boe Campbell noting Johnny as an amazing tech who arrives for scheduled maintenance visits and answers questions thoroughly. Another reviewer, Amber, praised both Johnny and Candance in the office for being helpful and not simply focused on profit. However, not all experiences are positive: reviewer John Muecke reported paying $445 for a furnace repair that failed within 45 days with no follow-up response, and Dean Jimenez described an undersized system installation that ran 17 hours daily. These mixed experiences illustrate the range of outcomes homeowners may encounter when hiring this contractor.