Wrights Hearth Heat & Home

Wrights Hearth Heat and Home operates as a fireplace store in Arden, North Carolina, holding a 4.6-star rating across 347 customer reviews. The business provides sales, installation, and repair services for gas fireplaces and related heating equipment, serving residents throughout the Arden area and neighboring communities. Their retail location maintains standard hours Monday through Saturday, with Friday and Monday hours extending until 4 PM and Saturday availability from 10 AM to 3 PM.

The company distinguishes itself through factory-trained technicians who handle both routine maintenance and complex repairs, including diagnostic work that other contractors have been unable to resolve. Multiple reviewers specifically mention the team locating hard-to-find replacement parts from back inventory and providing clear operational guidance for older fireplace systems. The business emphasizes transparent pricing, with customers noting reasonable costs for parts and service calls.

Customer reviews highlight specific technicians including Marcus, who received recognition for thorough explanations and careful attention to floor protection during service calls, and Levi, described as knowledgeable and unhurried during product consultations. One reviewer detailed an urgent situation during 2026 winter weather when the team helped restore non-functioning gas logs by sourcing the correct remote and starter components. Another account described a same-day response where technicians resolved a gas fireplace issue efficiently without creating mess or disruption.