Penland Heating & Air Conditioning

Penland Heating & Air Conditioning operates as an HVAC contractor serving Beaufort, North Carolina, and maintains a 4.9-star rating derived from 416 customer reviews. The business provides heating and air conditioning services to residential clients throughout the local area, with standard service hours running Monday through Friday from 8 AM to 7 PM and Saturday from 9 AM to 3 PM. This rating places them among the highest-rated contractors in the region, reflecting consistent customer satisfaction across a substantial volume of reviews.

Reviewers specifically acknowledge the company's same-day service capability, with customers reporting that Penland accommodated urgent requests within 24 hours during periods of extreme heat. Multiple reviewers mention technician Dylan by name, describing him as knowledgeable and professional when explaining heat pump conditions and making well-considered recommendations. Another technician, Dillion, received praise for calling ahead during transit, arriving on schedule, and providing detailed explanations of mini split system findings along with clear pricing breakdowns.

Customers sharing detailed experiences describe technicians handling scenarios ranging from immediate cooling failures during heat waves to ongoing maintenance for both primary residences and rental properties. One reviewer noted that Dylan offered to move up an appointment when informed of the urgency, arriving the same day after a brief phone conversation. Another customer highlighted follow-up communication by phone after visits, detailing required work and providing easy payment options alongside itemized email receipts.