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About Britts Services Inc
Britts Services Inc operates as an HVAC contractor in Bladenboro, North Carolina, holding a rating of 4.4 stars across seven customer reviews. The business maintains standard weekday hours from 8 AM to 5 PM, with Saturday availability extending from 8:30 AM to 3 PM. Residents throughout Bladenboro and neighboring communities can reach the team by calling (910) 863-4600. The company handles both residential and light commercial heating and cooling needs, providing diagnostic assessment, repair, and replacement services for systems that have encountered electrical or mechanical failures.
Without a web presence, specifics about brand partnerships, specialized certifications, or warranty programs remain unavailable from publicly accessible business data. The company does not display manufacturer affiliations, rebate participation, or workmanship guarantees on any digital platform. This limitation restricts detailed comparison with competitors who openly market factory-authorized status or service agreements.
Customer reviews reference specific team members by name. John receives recognition for consistent phone responsiveness and reliable service delivery. Kelly appears in communications regarding documentation requests. Reviewers describe technicians as caring and friendly, with one customer noting a same-day response during an urgent situation. Another reviewer highlights that the team works hard to ensure issues are fully resolved. These accounts describe the service approach rather than establishing formal ownership structures.
What Customers Say
Four of seven reviewers award five-star ratings, with positive feedback emphasizing John's responsive communication and technicians who work diligently to resolve problems. The single one-star review documents frustration over insurance documentation delays and non-responsive voicemail, representing a significant service gap in customer communication.
Working Hours
| SundayToday | Closed |
| Monday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| Thursday | 8 AM–5 PM |
| Friday | 8 AM–5 PM |
| Saturday | 8:30 AM–3 PM |
Services
AC Repair & Maintenance
Diagnostic assessment, component repair, and preventive maintenance for cooling systems that have stopped functioning or sustained short circuits.
Heating System Service
Repair and maintenance for heating equipment including furnaces and heat pumps serving residential properties.
System Replacement
Complete unit replacement when repairs are impractical, particularly when insurance coverage applies to the old equipment.
Diagnostic Evaluation
Technical assessment to identify short circuits, component failures, or system-wide issues requiring attention.
Emergency Service Calls
Same-day response capability for urgent heating and cooling failures, as noted by multiple reviewers.