Total Heating & Cooling, Inc.

Total Heating & Cooling, Inc. has served the Browns Summit community as a trusted furnace repair service provider, earning a 4.8-star rating across 327 reviews. The company operates Monday through Thursday from 8 AM to 5 PM, with reduced hours on Friday from 8 AM to 2 PM, and remains closed on weekends. Homeowners throughout the Triad area rely on this locally-operated contractor for heating system diagnostics, repairs, and new equipment installations.

What distinguishes Total Heating & Cooling from neighboring contractors is their methodical, rain-safe installation policy. Rather than working during precipitation events as many competitors do, the team pauses exterior work to protect homeowner property and ensure precise installations. The company also maintains transparency throughout the sales process, with owners and senior technicians personally visiting properties to provide detailed quotes rather than delegating initial assessments to junior staff.

Customers consistently praise specific team members who manage their projects from quote to final tuning. Reviewers highlight Scott's thorough explanations during the estimation phase, Stacy and Amy's patient financing guidance, Robbie's installation crew demonstrating strong work ethic while cleaning attic spaces, and Charlie's efficiency tuning visits. One homeowner noted their 33-year-old system was completely replaced with the attic left in better condition than before the installation.