Tim's Heating & Air Conditioning

Tim's Heating & Air Conditioning has served Burgaw and the surrounding Pender County area since 2006, building a reputation as a trusted residential and light commercial HVAC contractor. The company holds state licensing and maintains an A rating with the Better Business Bureau, with 68 customer reviews averaging 4.6 stars. Owner Tim and his team of certified technicians provide air conditioning installation, repair, and maintenance services to homeowners in Burgaw, Wilmington, and nearby communities across southeastern North Carolina.

What distinguishes Tim's operation from larger HVAC companies is their commitment to rapid, transparent service without the overhead of corporate franchises. Several reviewers specifically mention the company's willingness to accommodate same-day appointments and fit emergency calls into their schedule, even when customers were not pre-scheduled. The team handles complex repairs that other contractors have declined or quoted significantly higher, with one reviewer noting a pool heater fix that another company estimated at $3,000 was resolved for a fraction of that cost.

Customer reviews repeatedly name technicians Art, Chad, and Trent as personable professionals who explain their diagnostic findings and complete work efficiently. One business owner praised the crew for installing multiple units at his commercial property and handling subsequent issues promptly. A residential customer described how Chad and Trent repaired his HVAC unit in under five minutes after he called at 9 a.m., demonstrating the company's priority on responsive service when systems fail during Burgaw's humid summer months.