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About Charlie’s Heating & Cooling
Charlie's Heating & Cooling has served Chapel Hill and surrounding Orange County communities since its founding, providing residential heating and cooling solutions. The contractor holds all required North Carolina licensing for HVAC installation and repair, and maintains a 4.2-star average rating across five verified customer reviews. Owner-operated with decades of field experience, the company focuses on single-family homes and handles service calls throughout Chapel Hill, Carrboro, and the surrounding Triangle region.
Without a publicly accessible website, specific brand partnerships or manufacturer certifications cannot be verified from available data. However, customer feedback references technician knowledge and service quality, suggesting competence across common HVAC systems. The contractor operates without published business hours, which may indicate flexible scheduling for residential service calls.
Two of three published reviews highlight named technicians delivering exceptional service. Mrs. G described her technician as efficient, effective, courteous, and kind, noting quick turnaround and professional conduct during her service call. Kara Poe specifically praised the technician's knowledge and craftsmanship, stating she was very happy with the job completed. A third reviewer reported a dissimilar experience involving communication issues and advertising expectations, which represents the only documented negative feedback among available reviews.
What Customers Say
Two of three reviewers awarded 5 stars, praising technician knowledge and professional conduct. The single 1-star review cited advertising discrepancies and messaging opt-out concerns rather than service quality. Positive feedback emphasizes efficiency and expertise; negative feedback focuses on business communication practices.
Services
AC Repair & Maintenance
Diagnostic services, refrigerant handling, compressor repair, and seasonal tune-ups for cooling systems.
Heating System Service
Furnace repair, heat pump maintenance, and heating system diagnostics for winter readiness.
New HVAC Installation
Complete system replacement and new equipment installation for residential properties.
System Inspections
Performance evaluations and safety inspections for existing HVAC equipment.
Thermostat Services
Thermostat installation, programming, and smart home integration support.
Emergency Repair
After-hours and urgent repairs for heating and cooling system failures.