Stone Services Inc

Stone Services Inc has served Chapel Hill and the surrounding Triangle communities since January 2019, holding license #14245. The family-owned contractor maintains an exceptional 4.9-star rating across 89 reviews, with Pam and Tyler Stone carrying on the legacy of Tyler's father Bill. The company operates Monday through Friday from 7:30 AM to 4:30 PM, serving homeowners across Chapel Hill and neighboring communities who need heating and cooling solutions.

What distinguishes Stone Services is their commitment to transparent decision-making and premium equipment partnerships. They offer LG high-efficiency systems and American Standard units backed by experienced technicians. The company provides meaningful savings including a 10% discount for military personnel, veterans, and first responders, plus 15% off preventive maintenance visits. Their contactless HVAC service option reflects current homeowner preferences.

Customer reviews highlight specific technicians who handle challenging situations. When Sylvia White needed a new American Standard Platinum variable speed heat pump installed in July 2024, technicians Ryland and Brant completed the full-day installation with careful attention to her home. Another reviewer described how Tyler Stone repaired an aging system rather than immediately recommending a costly replacement, keeping it running for over a year while remaining transparent about eventual replacement needs. During a freezing winter emergency with two young children in the home, Stone Services arrived immediately and completed repairs the next day when competitors quoted double the price and a week-long wait.