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Claim This BusinessAbout 32 Degrees Heating & Cooling LLC
32 Degrees Heating & Cooling LLC is a locally owned HVAC contractor serving Charlotte and surrounding communities including Concord, Harrisburg, Huntersville, Kannapolis, Matthews, and Pineville. Founded over 10 years ago, the company has built a strong reputation with 45 five-star reviews reflecting consistent customer satisfaction. Owner Chris operates the business directly, handling service calls personally rather than delegating to subcontractors. The company maintains 24/7 availability for emergency repairs and offers same-day service for routine calls.
What distinguishes 32 Degrees from competitors is their commitment to transparency and residential-focused service. The company guarantees same-day arrivals and backs every job with a satisfaction guarantee, ensuring homeowners receive reliable solutions without pushy upselling. Their service menu covers the full spectrum of residential heating and cooling needs, from emergency furnace repairs to new AC installations and preventive maintenance plans.
Customer reviews highlight specific scenarios demonstrating their service quality. One reviewer described how Chris arrived the next day during February to fix a heater failure, showing cost transparency by revealing material prices before proceeding. Another homeowner praised Chris for installing a Nest thermostat on an aging building system that other contractors had declined. A third customer noted Chris made two visits to repair a gas log fireplace system, ordering parts and returning to complete the installation without additional charges.
What Customers Say
All 45 reviews award 5 stars, with Chris (the owner) specifically named in every detailed testimonial as the technician who performed the work. Reviewers consistently mention transparency, same-day or next-day response times, and honest pricing without unnecessary upselling.
Services
AC Repair & Maintenance
Fast air conditioning repairs to restore cooling when systems fail, plus regular tune-ups to prevent breakdowns.
AC Installation
Installation of energy-efficient cooling systems by trained local technicians.
Furnace Repair
Emergency furnace repairs with same-day diagnosis and fixes completed properly on the first visit.
Heat Pump Repair
Year-round heat pump repairs to keep systems running efficiently in all seasons.
HVAC Maintenance
Preventive maintenance programs designed to extend system life and avoid costly emergency repairs.
Thermostat Installation
Smart thermostat installations, including Nest and other brands, on both new and older HVAC systems.