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Claim This BusinessArandas Auto Service has kept Charlotte drivers moving for over two decades, operating from three conveniently located facilities along North Tryon Street, South Boulevard, and a Gastonia satellite at North Chester Street. With a solid 4.4-star average drawn from 213 customer reviews, this multi-location outfit handles everything from routine oil changes to complex engine diagnostics, serving both daily commuters in Uptown and families across the Gaston County corridor. Their certified mechanics welcome walk-in appointments Monday through Saturday, with Saturday hours extending until 3 PM for those who cannot break away from weekday work.
What distinguishes Arandas from independent garages scattered across the Queen City is their commitment to transparent diagnostics. Unlike shops that recommend parts without explanation, their estimates detail specific components, allowing vehicle owners to understand exactly what requires attention. Their breakdown response team operates throughout standard business hours, assisting stranded motorists who discover transmission slipping or coolant leaks mid-commute. The shop maintains relationships with regional fleet operators, handling commercial vehicle repairs that require next-day turnaround.
Customer accounts reveal dedicated technicians who go beyond standard repairs. When Kirk Luedtke's fuel pump failed during a business trip to Asheville, Juan arranged towing coverage and had him back on the road before dinner, a level of accountability rare among chain franchises. Similarly, Dina Howze described Pedro as patient and thorough when her 2017 Equinox experienced an engine lockup, answering every question without rushing. These named interactions suggest a shop where front-line staff retain authority to resolve problems quickly.
Six of seven verified reviewers awarded 4 or 5 stars, praising diagnostic accuracy and turnaround speed. Negative feedback centers on a single case where parts were reportedly omitted during Engine Block repair; that review cites missing fasteners and unresolved misfire after recommended replacements. Positive reviews reference specific technicians by name (Juan, Carlos, Pedro) while mentioning successful brake, fuel system, and engine mount work.
| Sunday | Closed |
| Monday | 7 AM–6 PM |
| Tuesday | 7 AM–6 PM |
| Wednesday | 7 AM–6 PM |
| ThursdayToday | 7 AM–6 PM |
| Friday | 7 AM–6 PM |
| Saturday | 7 AM–3 PM |