C & R Plumbing Heating & AC LLC

C & R Plumbing Heating & AC LLC operates as a locally owned HVAC contractor serving Charlotte, North Carolina, neighborhoods and nearby communities. Drawing on 41 client reviews, the company maintains a 4.3-star rating with customers frequently mentioning technicians Barry and Richard by name. Multiple reviewers note the team was dispatched through American Home Shield, indicating a established relationship with major home warranty providers in the region. The business handles both new AC installations and repairs to existing systems.

What distinguishes this contractor centers on team accessibility and follow-through. Reviewers describe Barry as an HVAC oracle with extreme knowledge in the trade, while Richard manages the technical side. The owner personally contacted at least one customer within 30 minutes to clarify service territory, a gesture described as standing up and apologetic. Several customers highlight same-day or next-day responses despite scheduling conflicts noted by another reviewer.

Two detailed homeowner scenarios illustrate the work. Kelly Taylor's review describes Barry and Richard diagnosing an outdoor AC unit problem and restoring operation quickly after identifying the fault. Mr. Ricky credits the same team with compressor replacement, noting the part arrived and the repair finished within an hour on first availability.