Charlotte Heating & Air
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Charlotte Heating & Air serves the Charlotte metro area with residential heating and cooling solutions. Based in the Queen City, this contractor holds an active license and maintains a 3.5-star average across eight customer reviews. The business is owner-operated, with Darrin Kelly cited in reviewer feedback as leading a team that values responsive communication and clear explanations.
Without an active website or posted service hours, prospective clients rely on direct phone contact at (980) 301-9566 to discuss project scope and scheduling. Reviewer Maurice Chambers notes the team answers questions with thoughtfulness, suggesting a consultative approach rather than hard-sell tactics. The limited online footprint means detailed technical certifications or brand partnerships cannot be verified through web sources.
Customer feedback reveals mixed experiences. Maurice Chambers and Darrin Kelly both award five stars, praising customer service and employee competence. However, one reviewer questions the business legitimacy, describing it as a phone forwarding service rather than a physical contractor operation.
What Customers Say
Four of eight reviews award five stars, with Maurice Chambers and Darrin Kelly highlighting thoughtful communication and great employees. The single one-star review questions whether the operation maintains a physical presence, suggesting potential inconsistency between marketing and service delivery.
Services
Heating Repair
Diagnostic and repair services for furnace and heating system failures.
Cooling Repair
Fixing air conditioning malfunctions, including refrigerant issues and compressor problems.
System Maintenance
Seasonal tune-ups to extend HVAC equipment lifespan and improve efficiency.
New Installation
Replacement of aging or failed heating and cooling systems with new installations.
Customer Consultation
Answering homeowner questions with thoughtfulness, per reviewer feedback.