D&L Parts Company

D&L Parts Company has operated as a premier appliance parts supplier in Charlotte, North Carolina since establishing its foothold in the region. With a solid 4.5-star rating drawn from 183 customer reviews, the business stocks replacement components for virtually every major household appliance brand. Located conveniently within the Charlotte metro area, D&L Parts Company serves homeowners, do-it-yourselfers, and professional appliance repair technicians who need fast access to genuine replacement parts. The company maintains standard weekday hours from 8 AM to 5 PM, making it a reliable resource for planned repairs and projects.

What distinguishes D&L Parts Company from typical hardware stores is its specialized model lookup system, which allows customers to identify exact compatible parts by entering their appliance's model number. The website features a barcode scanner function that lets technicians quickly locate parts by scanning manufacturer barcodes, saving valuable time on service calls. Their quick-order functionality supports repeat customers who already know the part numbers they need. The combination of searchable inventory and in-person counter service creates a hybrid experience that appeals to both online-savvy customers and those who prefer face-to-face consultation.

Several named team members appear repeatedly in customer reviews, notably Eric, Aaron, Reginald, and Paul. Anthony Scott described how Eric helped troubleshoot his dryer issue over the phone, ultimately locating the precise part needed despite complications. Another reviewer, Tim Hix, praised the entire counter staff for consistently quick assistance with part needs. However, recent feedback from Charles McGee highlights a disappointing encounter with an employee whose service demeanor fell short of professional standards, suggesting that counter experience may vary depending on who assists you.