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Claim This BusinessD&L Parts Company operates from a Charlotte location on North Graham Street, serving homeowners across the metro area including Myers Park, Elizabeth, and Plaza Midwood neighborhoods. With 77 customer reviews generating a 4.7-star average rating, the supplier has built a steady reputation among residents tackling do-it-yourself appliance repairs. The team specializes in connecting customers with genuine replacement components for washers, dryers, and other major household equipment.
The business sets itself apart through a pair of digital tools designed to simplify parts sourcing. Their online model lookup autocomplete function lets homeowners enter a machine serial number and instantly pull compatible component listings, while an integrated barcode scanner links physical product packaging directly to inventory records. A quick-order feature accelerates repeat purchases for customers who already know their part numbers, cutting what could otherwise become a time-consuming navigation of manufacturer catalogs.
Customer reviews consistently credit a staff member named Robert with guiding homeowners through repair decisions that saved money. Talia describes arriving at the shop after a dryer stopped producing heat, providing her model number, and leaving with the exact thermal component she needed, all handled during a single afternoon visit. Another reviewer, Tim, recounts how attentive questioning revealed he had misdiagnosed his appliance problem, preventing an unnecessary purchase. These interactions reflect a pattern where technical expertise shapes practical outcomes.
Six of eight sampled reviewers specifically mention receiving corrective guidance that reduced their parts expenditure. Multiple customers describe Robert by name as the person who translated vague problem descriptions into specific component needs. All five-star ratings cite either the model lookup accuracy or same-day availability.
| Sunday | Closed |
| Monday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| ThursdayToday | 8 AM–5 PM |
| Friday | 8 AM–5 PM |
| Saturday | Closed |
Digital search tool connects Make and model numbers to compatible replacement components in their warehouse inventory.
Registered customers can input known part SKUs for streamlined electronic ordering without browsing full catalogs.
Physical product barcodes link through their web interface to verify component availability before store visits.
Will-call pickup available for online or telephone orders, with staff pulling items before customer arrival.
Staff interpret appliance failure symptoms and recommend specific components rather than generalized repair suggestions.