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About Done Rite Heating And Cooling, Inc.
Done Rite Heating And Cooling, Inc. has served the Charlotte metro area for over two decades, building a client base that spans multiple generations of homeowners. The company holds a strong reputation among long-term customers who consistently praise the caliber of repairs and the speed of service execution. Across 13 verified reviews, the contractor earns an aggregate 3.8-star rating, reflecting a mix of enthusiastic endorsements and documented service challenges. Based in Charlotte, North Carolina, this residential HVAC specialist handles heating and cooling systems for homeowners throughout the surrounding neighborhoods.
Customer reviews reveal a service model built on accessibility and responsive scheduling. Multiple five-star reviewers emphasize that technicians answer phone calls promptly and arrive at service appointments without unnecessary delay. However, the review record also surfaces concerns about diagnostic thoroughness, with one customer noting that troubleshooting steps were skipped during a repair visit. Payment methods present another consideration: at least one reviewer indicates the company does not accept card transactions, requiring alternative payment arrangements.
What Customers Say
Four of six reviewers award five stars, highlighting Done Rite's quick response times, friendly communication, and ability to resolve issues within tight timeframes. The remaining two reviews, one citing skipped diagnostics and another referencing unprofessional conduct, suggest inconsistent service execution depending on the assigned technician.
Services
Heating System Repair
Diagnoses and repairs furnace and heating system failures, including specialty part ordering.
Cooling System Repair
Addresses AC malfunctions and system breakdowns for residential cooling units.
Preventive Maintenance
Regular tune-ups and system inspections to extend equipment lifespan and maintain efficiency.
Home Warranty Repairs
Service work dispatched through third-party home warranty coverage providers.
System Diagnostics
Technical assessment of HVAC issues to identify root causes before repair work begins.