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About Epps HVAC Company LLC
Epps HVAC Company LLC serves Charlotte homeowners with a perfect 5-star rating across 16 verified reviews, reflecting consistent delivery of quality service throughout the region. As a local contractor, the team handles heating and cooling system replacements, seasonal tuneups, and diagnostic repairs for residential properties across the metro area. Customers reach the office directly at (704) 917-9014 to schedule service calls with the same technician they speak with, ensuring continuity from first contact through job completion.
What distinguishes Epps HVAC Company is the emphasis on homeowner education and transparency. Technicians take time to explain system operations and repair options so customers understand the work being performed, a detail multiple reviewers highlight. The company provides second opinions on costly repairs, with one customer sharing how a diagnostic visit saved them from an unnecessary compressor replacement. Seasonal maintenance tuneups are available twice yearly to keep systems operating efficiently.
Reviewers describe specific scenarios where the team delivered exceptional service. One customer recounting a winter breakdown notes the technician arrived, diagnosed the issue, and completed repairs within 30 minutes on the same day. Another reviewer in the real estate industry trusts Epps HVAC for their own home and regularly recommends the company to clients. A third customer describes the technician as someone who goes above and beyond, standing behind every repair. These accounts reflect a commitment to reliable service and honest assessments.
What Customers Say
Sixteen reviews all award 5 stars, with customers consistently praising technician Eric for honest assessments, educational explanations, and dependable service. Multiple reviewers note same-day emergency response and the team's willingness to provide second opinions on expensive repairs.
Services
HVAC System Replacement
Complete installation of new heating and cooling systems for residential properties, including equipment selection guidance.
Heating Repair
Diagnosis and repair of furnace and heating system issues, including emergency service for system failures.
Cooling Repair
Air conditioning diagnosis and repair services to restore proper cooling function.
System Tuneups
Seasonal maintenance visits to inspect, clean, and optimize heating and cooling system performance.
Diagnostic Services
System assessments to identify issues, including second opinions on repairs recommended by other companies.
Emergency Service
Same-day response for urgent HVAC failures, with one reviewer noting 30-minute repair completion.