Epting Distributors of Charlotte

Air conditioning contractor
4.6(14 reviews)
1320 Atando Ave, Charlotte, NC 28206
Epting Distributors of Charlotte

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About Epting Distributors of Charlotte

Epting Distributors of Charlotte has operated as a wholesale HVAC equipment distributor since 1964, when Bill Epting founded the company with a mission to build lasting relationships with contractors beyond simple product sales. Based in Charlotte, North Carolina, the company maintains multiple branch locations across the Carolinas, Georgia, and South Carolina, serving a network of professional HVAC contractors throughout the region. The Charlotte branch holds a 4.6-star rating derived from 14 customer reviews, reflecting consistent satisfaction among the contractors who depend on Epting for equipment, parts, and ongoing support. Operating hours run Monday through Friday from 8 AM to 5 PM, with the local team available to assist contractors with ordering, technical questions, and dealer program enrollment.

What distinguishes Epting from basic wholesale suppliers is their commitment to contractor success through comprehensive partnership programs. As an authorized distributor for Tempstar and Mitsubishi equipment lines, they offer access to manufacturer-specific dealer programs, including the Tempstar Elite Dealer Program with potential VIP trip rewards. Their Epting Business University provides professionally guided training sessions designed to help contractors expand their knowledge, improve technical skills, and grow their business operations. Beyond products, the company emphasizes after-hours on-call support for contractors facing urgent job site challenges, reinforcing their position as a strategic partner rather than a transactional vendor.

Several contractors have taken time to name the individuals who made a difference on their projects. Shane has been recognized for his product knowledge and willingness to help contractors navigate complex ordering scenarios. Brad Gates received specific praise for his depth of expertise and respectful, helpful approach when assisting with technical questions. Another reviewer highlighted the importance of efficient warehouse operations during peak demand periods, underscoring the daily pressure contractors face when they need fast turnarounds on equipment deliveries.

What Customers Say

Of six detailed reviews, five awarded five stars with specific praise for individual team members. Two reviewers named specific employees, Shane and Brad Gates, as key reasons for their satisfaction. The lone one-star review cited warehouse unloading delays during a busy period, representing the only criticism across all feedback.

Working Hours

SundayClosed
Monday8 AM–5 PM
Tuesday8 AM–5 PM
Wednesday8 AM–5 PM
ThursdayToday8 AM–5 PM
Friday8 AM–5 PM
SaturdayClosed

Services

HVAC Equipment Distribution

Wholesale supply of heating and cooling equipment to licensed contractors across the Southeast.

Parts Catalog & Quick Order

Extensive parts inventory with online quick order portal for fast reordering and job site fulfillment.

Tempstar Dealer Program

Authorized Tempstar distribution with Elite Dealer benefits, VIP trips, and manufacturer support.

Mitsubishi Partner Program

Mitsubishi equipment partnership offering variable-speed heat pump solutions for contractors.

Contractor Training Sessions

Epting Business University courses on technical skills, business growth, and industry best practices.

After-Hours Technical Support

On-call assistance for contractor partners needing urgent job site guidance outside standard hours.

Frequently Asked Questions