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Claim This BusinessFirestone Complete Auto Care operates on West W. Harris Boulevard in Charlotte, North Carolina, delivering automotive maintenance and tire solutions to drivers throughout the greater metro area. Established as part of the national Firestone network, this location holds a 3.9-star average rating derived from 337 customer reviews, serving residents of Charlotte and surrounding neighborhoods including University City and Mallard Creek.
The Charlotte Firestone location distinguishes itself through direct access to the full Bridgestone tire catalog, offering the Shop with Tire Decision Guide tool for customers seeking vehicle-specific tire recommendations. Lifetime balance services accompany their rotation and alignment work, providing ongoing value for customers who prioritize long-term tire performance.
Customer feedback highlights specific service experiences at this location, with technicians addressing concerns ranging from speaker component issues during routine maintenance to rust-related repair challenges on older vehicles. Reviewers have noted communication gaps when parts separated during work, underscoring the importance of post-service vehicle inspection.
4 of 337 reviewers reference specific technician interactions, with negative feedback centered on communication regarding discovered vehicle conditions. Positive reviews cite lifetime balance value and tire selection assistance.
| Sunday | 8 AM–5 PM |
| Monday | 7 AM–5 PM |
| Tuesday | 7 AM–7 PM |
| Wednesday | 7 AM–7 PM |
| ThursdayToday | 7 AM–7 PM |
| Friday | 7 AM–7 PM |
| Saturday | 7 AM–6 PM |
New Bridgestone tires fitted with vehicle-specific sizing using onlineShop by Vehicle tool.
Rotation services with lifetime balance included for purchased tire sets.
Laser-assisted alignment measuring front and rear wheel angles, though some rust conditions may limit procedure.
Online selector helping narrow options by driving condition preferences, weather needs, and performance goals.
Direct tire lookup using numerical size specifications for precise replacement matching.
Manufacturer-backed coverage protecting tire purchases against defects and road hazards.