Greenserve

Water damage restoration service
4.8(42 reviews)
3800 Back Creek Church Rd, Charlotte, NC 28213
Greenserve

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About Greenserve

Greenserve operates as a family-owned home performance contractor serving the Charlotte metropolitan area and the broader Piedmont Triad region, including Winston-Salem and Greensboro. Originally founded as G&S Quality Insulation in 2014, the company leveraged over 25 years of combined expertise before rebranding, and maintains a strong presence in the local market with 42 verified client reviews averaging a 4.8-star rating. Their service fleet handles crawl space encapsulation, basement waterproofing, mold remediation, drainage system installation, and comprehensive insulation upgrades for both newer constructions and aging residential properties.

What differentiates Greenserve is their integrated approach combining structural moisture management with whole-home energy solutions under one roof. Unlike contractors who specialize in a single trade, they deploy diagnostic equipment including infrared scanning to identify hidden problems before recommending solutions, then assist homeowners in securing available rebates and tax credits for eligible upgrades. Their workmanship carries a lifetime warranty on select systems, and they maintain certified specialists trained in current building science techniques for crawl space ventilation, dehumidification, and air sealing applications.

Client feedback highlights specific team members who managed distinct scenarios: Cesar (field technician) handled an Atmox crawlspace system upgrade and maintained open communication throughout, while Michael MassERING led a crawl space encapsulation project that earned praise from independent mold inspectors for surgical-level cleanliness. Another reviewer noted the office manager coordinated scheduling and payment processing with precision during a multi-visit project, and the crew returned promptly to complete punch-list items when requested.

What Customers Say

Forty-two reviewers award Greenserve a 4.8-star average, with every posted rating at the maximum 5 stars. Multiple clients specifically name technicians Cesar, Michael, and office manager Cora as reasons for their satisfaction, particularly highlighting clear communication and professional conduct. No negative reviews appear in the dataset, and recurring themes include fair pricing, thorough post-service follow-up, and lifetime warranty confidence.

Working Hours

SundayClosed
Monday8 AM–6 PM
Tuesday8 AM–6 PM
Wednesday8 AM–6 PM
ThursdayToday8 AM–6 PM
Friday8 AM–6 PM
Saturday8 AM–6 PM

Services

Crawl Space Encapsulation

Complete sealing system using vapor liners and drainage features to isolate the foundation from ground moisture.

Basement Waterproofing

Interior and exterior drainage solutions including GrateDrain systems and leaking crack repairs to prevent water intrusion.

Mold Remediation

Professional containment, removal, and treatment of mold growth affecting structural wood and indoor air quality.

Crawl Space Ventilation

Installation of ventilation systems and dehumidifiers specifically sized for the unique humidity conditions of below-grade spaces.

Structural Repair Services

Remediation of dry rot and wood damage affecting floor joists, beams, and support components in crawl spaces.

Home Energy Solutions

Thermal envelope upgrades including insulation, air sealing, duct cleaning, and solar attic fan installation for year-round efficiency.

Drainage Systems

Grade-level drainage solutions including GrateTrench trench drains and sump pump installations with battery backup.

Frequently Asked Questions