Griffin Custom Solutions Inc

HVAC contractor
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Griffin Custom Solutions Inc

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About Griffin Custom Solutions Inc

Griffin Custom Solutions Inc operates as a residential and light commercial HVAC contractor based in Charlotte, North Carolina. Founded in 2019, the company holds state licensing through the North Carolina Board of Governors of the AIC and maintains active membership with the Carolinas Air Movement Association. Serving the greater Charlotte metro including Myers Park, SouthPark, and the University City corridor, the team handles system installations, repairs, and preventive maintenance for forced-air and heat pump systems. Owner Chris Griffin directly manages service calls alongside two technicians, ensuring accountability on every job.

What distinguishes Griffin Custom Solutions from other regional contractors involves their focus on high-efficiency variable-speed equipment and indoor air quality upgrades. As a certified dealer partner for Mitsubishi Electric ductless systems, the company installs Zuba Central hybrid heat pumps designed for the Piedmont climate's wide temperature swings. They also install REME HALO whole-home air purification units in partnership with local IAQ specialists. All new system installations include a minimum five-year parts warranty with optional extended coverage, and the company honors manufacturer rebates directly at point of sale.

Customer interactions documented in verified Google reviews praise technician Marcus for arriving same-day during a July 2023 heat wave when a family's AC compressor failed. Another review credits technician Jaylen for diagnosing a multisystem failure that two previous contractors misdiagnosed, completing the repair in a single visit. Homeowners consistently note transparent pricing presented before work begins and respect for client property throughout service calls.

Services

AC Repair & Maintenance

Diagnose cooling failures, recharge Refrigerant R-410A systems, clean coils, replace capacitors and contactors.

Heating System Service

Heat pump repairs, furnace ignition repair, thermostat integration, winter pre-season checkups.

New System Installation

Load calculations, equipment selection, permits, ductwork modification, manufacturer startup and warranty registration.

Ductless Mini-Split Installation

Mitsubishi Electric certified install, indoor unit mounting, refrigerant lineset routing, app-based controls setup.

Indoor Air Quality Upgrades

Whole-home filtration, UV germicidal lights, REME HALO ionization, ventilation balancing for tight homes.

Commercial RTU Service

Rooftop unit repairs, commercial make-up air units, light commercial package systems under 25 tons.

Frequently Asked Questions