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Claim This BusinessAbout Heat and Air Direct
Heat and Air Direct operates from Charlotte, North Carolina, serving residential clients across the metro area including nearby communities such as Matthews and Gastonia. With a aggregate rating of 3.9 stars drawn from 18 client reviews, the contractor provides installation and repair services for split systems and traditional heating and cooling units. The company can be reached directly at (704) 918-5421 for service inquiries.
Publicly available review data reveals limited transparency about this contractor's service methodology and business practices.
What Customers Say
13 of 18 posted reviews assign the lowest possible rating, citing recurring system failures following installation, unfulfilled appointment commitments, and disagreement over pricing structures. Clients describe situations where initially installed equipment required subsequent repairs within weeks, and communication breakdowns accompanied service delays. 5 reviews reflect varying degrees of satisfaction, though several among these reference ongoing disputes regarding quoted versus final charges.
Services
System Installation
Installation of split heating and cooling systems in residential properties, including new construction and replacement scenarios.
AC Repair
Diagnostic and repair services for cooling system malfunctions including refrigerant leaks and component failures.
Heating Repair
Repair services for heating system issues affecting residential indoor comfort during colder months.
Preventive Maintenance
Scheduled maintenance inspections designed to identify potential system issues before they cause equipment failure.
Service Calls
On-site evaluation and troubleshooting for heating and cooling system problems reported by residential clients.