Honest-1 Auto Care

Auto repair shop
4.5(999 reviews)
9200 Monroe Rd, Charlotte, NC 28270
Honest-1 Auto Care

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About Honest-1 Auto Care

Honest-1 Auto Care operates as a full-line auto repair facility serving drivers throughout the Charlotte metropolitan area, including South Charlotte, Myers Park, and Dilworth neighborhoods. The shop maintains a 4.5-star average across 999 customer reviews, reflecting consistently solid performance in a competitive market. Operating Tuesday through Saturday from 7:30 AM to 5:30 PM, the facility provides weekday appointment scheduling for routine maintenance and more extensive drivetrain repairs. Owner Anthony and service manager Antonio lead a team of ASE-certified technicians who prioritize transparent estimates and straightforward communication before anywork begins.

What distinguishes this shop from neighboring repair facilities is the emphasis on relationship-based service rather than aggressive upselling. Multiple five-star reviews specifically commend the team for explaining necessary repairs without applying pressure to add unnecessary services. The service advisor walks customers through diagnostic findings, shows worn components, and provides pricing before proceeding. This consultative approach resonates strongly with long-term residents who value honest assessments over quick turns.

Several reviewer accounts name specific technicians whohandled particular situations with notable care. Antonio, the service manager, greeted Boochie Little upon arrival and squeezed in a brake and rotor replacement the same day when the customer's son needed urgent repairs before a trip. Gregory, the lead mechanic, earned praise from Veronica Perry for explaining the service process and keeping her informed throughout her visit. Jacob Norby noted Antonio accommodated him as a walk-in despite a full schedule, completing needed work without an appointment. These individual interactions build sustained trust within the neighborhood.

What Customers Say

Five-star reviews comprise the majority at 6 of 8 sampled, with recurring themes of transparent communication and fair pricing. The single one-star review cites repeated repair attempts on the same issue and warranty disputes, while the two-star review mentions seat adjustment and cleanliness oversights. Positive reviewers specifically name Antonio (mentioned 4 times) and Gregory as reasons for returning.

4.5 · 999 reviews
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Working Hours

SundayClosed
MondayClosed
Tuesday7:30 AM–5:30 PM
Wednesday7:30 AM–5:30 PM
ThursdayToday7:30 AM–5:30 PM
Friday7:30 AM–5:30 PM
SaturdayClosed

Services & Details

Service options

Onsite services

Accessibility

Wheelchair accessible entranceWheelchair accessible parking lotWheelchair accessible restroom

Offerings

Oil change

Amenities

Gender-neutral restroomMechanicRestroom

Crowd

LGBTQ+ friendlyTransgender safespace

Planning

Appointments recommended

Payments

Debit cardsNFC mobile payments

Parking

On-site parking

Frequently Asked Questions