Horne Heating and Air Conditioning

Horne Heating and Air Conditioning operates as a Charlotte-based HVAC contractor with a 4.9-star rating accumulated across 3,280 customer reviews, reflecting years of consistent service delivery in the residential and light commercial sectors. The business maintains 24-hour availability throughout the week, handling system replacements, emergency repairs, and preventive maintenance for heating and cooling equipment. Their review volume positions them among the most-established HVAC providers in the Charlotte metro area, with customers frequently noting same-day service responses during extreme weather events.

Several distinguishing practices emerge from customer feedback. Reviewers consistently mention the company's willingness to manage utility rebate paperwork, with Brad Martone specifically describing how Horne filed Duke Energy rebates on his behalf. The business also assists with insurance documentation for system replacements, a service rarely offered by competitors. Pricing transparency appears as a recurring theme, with multiple reviewers noting competitive bids that outperformed other contractors.

Specific technician interactions appear throughout reviews. Brad Martone detailed a two-unit installation handled by supervisors Robert C and Chris, with technicians Theo and Jack performing the work, praising their punctuality and thorough cleanup. Diego A described consultant Robert C identifying system deficiencies that three competing companies missed during assessments, while installation was performed by Mason, Mark and Nick M. These accounts demonstrate coordinated team service across multiple roles.