Jim Dickerson Co

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About Jim Dickerson Co
Jim Dickerson Co has earned a 4.9-star average across 1,165 customer reviews, establishing itself as one of Charlotte's most recommended heating contractors. The company operates as a full-service provider spanning HVAC installation, air conditioning repair, furnace maintenance, and plumbing solutions. Their service menu includes hot water system supply, electric furnace repair, and general heating equipment services. Technicians maintain availability seven days per week from 8 AM to 6 PM, accommodating both scheduled maintenance and urgent calls throughout the Charlotte metro area.
The breadth of in-house capabilities distinguishes Jim Dickerson Co from contractors who outsource specialized work. Their team handles tankless hot water heater installations alongside traditional hot water recirculating systems, providing homeowners with multiple efficiency options based on household demand. The company also manages valve updates, pipe repairs beneath sinks, and comprehensive plumbing diagnostics that address root causes rather than symptoms. This integrated approach allows a single technician to assess heating, cooling, and plumbing systems during one service call.
Customer reviews consistently mention specific team members who delivered solutions beyond basic repairs. A reviewer described Brian B. as someone who assessed a situation and achieved rapid resolution, restoring cold air on the same day of the call. Another customer noted that Brian R. and Joe installed a tankless hot water heater with meticulous attention to achieving faster hot water delivery at every faucet. James M. arrived the same afternoon when a caller described a leaky hot water heater, completing the repair and updating kitchen sink valves. These scenarios reflect the company's capacity for responsive service during heating emergencies.
What Customers Say
Four of five detailed reviews award five stars, with technicians Brian B., Brian R., Joe, and James M. each named for specific successful repairs. One negative review cites a $500 service fee as excessive, while positive reviews emphasize same-day arrival, thorough installations, and competitive pricing.
Working Hours
| SundayToday | 8 AM–6 PM |
| Monday | 8 AM–6 PM |
| Tuesday | 8 AM–6 PM |
| Wednesday | 8 AM–6 PM |
| Thursday | 8 AM–6 PM |
| Friday | 8 AM–6 PM |
| Saturday | 8 AM–6 PM |
Services
AC Repair & Maintenance
Air conditioning diagnostics, refrigerant recharges, and same-day repairs for cooling system failures in residential units.
Furnace Heating Services
Furnace repair, heating system tune-ups, and electric furnace diagnostics to restore warmth during cold months.
Hot Water System Installation
Tankless water heater installation, traditional unit replacements, and hot water recirculating system setup for faster delivery.
Plumbing Repairs & Updates
Leaky pipe repairs, valve replacements under sinks, and cleanout drain diagnostics for residential plumbing issues.
Heating Equipment Supply
Sales and installation of heating equipment, including furnaces, heat pumps, and related components for new and replacement installations.