Lennox Stores (Parts Plus)

Lennox Stores (Parts Plus) operates as an authorized Lennox dealer located in Charlotte, North Carolina, supplying air conditioning systems and components to homeowners and contractors alike. The business holds a 4.3-star rating drawn from 27 customer reviews, with operating hours spanning Monday through Friday from 7:30 AM to 4:30 PM. Located in the southwestern sector of Charlotte, this Parts Plus location serves the greater Charlotte metro area and surrounding communities, providing access to Lennox equipment, genuine parts, and warranty support for residential cooling systems.

As a LennoxPros retail location, this dealer offers direct access to the Lennox product line including air handlers, condensers, and replacement coils. The store functions as a contractor distribution point while also welcoming homeowners seeking parts for DIY projects or warranty-related inquiries. Customers can obtain factory-correct components, verify part compatibility with existing systems, and receive technical guidance on installation specifications.

Customer reviews highlight specific interactions with store personnel that go beyond standard parts counter service. One reviewer describes Jason, the store manager, personally contacting Lennox corporate and warehouse facilities to expedite a warranty claim on an evaporative coil, securing approval within hours before a warranty expiration deadline. Another review recounts Jason and Mark staying past closing hours to accommodate a homeowner needing a critical replacement part. These accounts illustrate the level of direct assistance available at this location beyond what typical wholesale distribution provides.