Lennox Stores (Parts Plus)

Lennox Stores (Parts Plus) operates in Charlotte as a wholesale-only distributor for HVAC equipment and replacement components. The location holds a 4.0-star average across 33 posted reviews, with most positive commentary highlighting specific team members. Located at the Charlotte branch of the LennoxPro network, this parts center serves licensed contractors rather than residential property owners, reflecting a trade-only distribution model common among manufacturer-affiliated supply warehouses.

This distributor carries genuine Lennox OEM components and accessories through the LennoxPro network, a national parts ordering system connecting contractors with manufacturer-backed inventory. The Charlotte location maintains conventional weekday hours typical for trade suppliers, operating Tuesday through Friday from 7:30 AM to 4:30 PM. Unlike retail HVAC shops, no installation warranties or repair guarantees extend from this warehouse to end users, transactions flow through the contracting professional who ultimately performs the equipment work.

Reviewers naming staff members consistently cite three individuals: Will, John, and Chris attract repeated praise for assistance with ordering, part identification, and troubleshooting. One reviewer describes the team as studs and credits them with resolving a same-day part need during summer heat. Negative feedback centers on the restricted model, this warehouse does not sell directly to homeowners, and some reviewers report frustration when back-ordered items were released before their orders arrived.