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Claim This BusinessLloyd's Air Conditioning & Heating LLC operates from Huntersville, serving residential and commercial clients across the Charlotte metro including Waxhaw and Gastonia. The company holds active insurance and registration as a limited liability company. With 20 customer reviews on record, the business maintains a 2.4-star average rating. As a family-owned operation, the company employs a small team handling installations, repairs, and maintenance for heating and cooling systems. Service availability extends year-round according to website claims.
The company positions itself as a full-service HVAC provider covering air conditioners, furnaces, boilers, and heat pumps for both residential and commercial properties. Their service menu also includes residential refrigeration and commercial refrigeration categories. Website text emphasizes using high-quality equipment and avoiding shortcuts on material costs. The team operates from a Huntersville base with service calls dispatched throughout surrounding metropolitan communities. No manufacturer certifications or specific brand partnerships appear in publicly available site content.
Multiple reviewers document difficulties with communication and follow-through after initial service calls. One customer relates waiting four days without callback after a home warranty approval, ultimately hiring a competitor. Another describes a technician arriving three hours past the scheduled window and offering unsympathetic commentary about functioning without air conditioning. Warning labels appear in the review text advising homeowners to request assignment to alternative contractors when Lloyd's appears through home warranty channels.
Of 20 total reviews, at least 3 reviewers explicitly warn against using this contractor, with two detailing complete communication breakdowns lasting days to weeks after initial contact. Positive reviewer sentiment is absent from the published reviews in the sample. All detailed reviews cite technician named Winston and describe missed appointments, unreturned calls, or rudeness during service calls.