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Claim This BusinessAbout Love Plumbing & Air Conditioning
Love Plumbing & Air Conditioning has served Monroe and the greater Charlotte metro area since 2001, operating under license #32241 in North Carolina. The company holds a 4.1-star average across 73 published customer reviews. Their service fleet handles residential plumbing repairs, water heater installations, and indoor air quality solutions. Technicians regularly respond to calls from neighborhoods including Myers Park, South End, and Elizabeth.
What distinguishes Love Plumbing is their direct partnership with Trane for heating and cooling equipment, allowing in-house consultations on new system purchases. Reviewers note technicians present multiple options and pricing tiers without applying pressure tactics. Multiple customers mention receiving same-day service for urgent issues, a critical benefit during Charlotte's humid summers and occasional winter freezes that stress older systems.
Customers repeatedly name technicians Todd, TJ, and Keith in positive contexts. One reviewer describes Todd arriving within four hours for a kitchen water issue and recommending a Moen component backed by a manufacturer lifetime warranty instead of unnecessary replacement work. Another account details Todd and TJ replacing a failed water heater in a limited crawlspace while covered in mud, maintaining a positive attitude throughout the job.
What Customers Say
Of 6 detailed reviews, 4 award 5 stars citing same-day response, transparency in recommendations, and respectful on-site behavior. One 1-star review alleges a technician damaged equipment and declined responsibility. All positive reviews name specific technicians, with Todd appearing in three favorable accounts.
Services
Plumbing Leak Repair
Diagnosis and repair of burst pipes, dripping faucets, and supply line failures in kitchens and bathrooms.
Water Heater Installation
Replacement of failed tank and tankless units, including installations in confined crawlspaces.
Faucet and Fixture Repair
Component-level repair using manufacturer parts with available lifetime warranties.
Polybutylene Pipe Remediation
Targeted repairs for aging polybutylene plumbing systems common in 1980s-era Charlotte homes.
Trane HVAC System Sales
Retail sales and professional installation of Trane heating and cooling equipment.