Love Plumbing & Air Conditioning

Love Plumbing & Air Conditioning holds a 4.1-star rating drawn from 73 customer reviews in the Charlotte metro area, including Monroe and surrounding neighborhoods in Union County. The business operates as a dual-trade contractor handling both plumbing repairs and air conditioning installations, with technicians certified to work on residential water heaters, pipe replacements, and indoor climate systems. Reviewers specifically mention the company serves older homes with polybutylene plumbing from the 1980s, a common headache for homeowners in Charlotte's eastside suburbs.

Peter Floyd's review references purchasing a new TRANE heating and cooling system through Love Plumbing, noting the company's straightforward approach to equipment selection and competitive value compared to other dealers. The positive feedback across multiple reviews emphasizes that technicians present options without pressure, a contrast to experiences some homeowners have with contractors pushing higher-margin upgrades. This approach appears consistent across both plumbing and HVAC divisions.

Technicians named in reviews include Todd, who arrived at Joyce Tricola's home within four hours of her morning call to diagnose a kitchen faucet issue rather than a frozen pipe, and Todd and TJ, who installed a new water heater in a limited crawlspace for Minor Plyler after a flood. Reviewers describe the team as professional and respectful, with Mama C noting they return repeatedly for ongoing plumbing issues in an older home. One negative review from 2024 describes a disputed repair involving a replacement part, highlighting that customer resolution may vary.