Maple Run

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About Maple Run
Maple Run Living is a residential apartment community in Charlotte, North Carolina, offering studio, one-, and two-bedroom units across multiple buildings. The property holds a 4.0-star rating from 209 resident reviews and has operated under its current management team for several years. The community serves tenants in the eastern Charlotte metro area, with easy access to major corridors connecting to Uptown and surrounding neighborhoods.
Recent renovations have transformed select units and common areas throughout the property, according to long-term residents who've witnessed the changes over the past several years. The current management team, led by assistant property manager Leisha, has introduced enhanced customer service protocols that reviewers consistently note as a marked improvement over previous staff. Prospective residents can explore newly renovated model units featuring updated finishes and fixtures.
Long-term resident Serena Darden highlights the transformation: after seven years at Maple Run, she credits Leisha with dramatically improving responsiveness andservice reliability. Newer residents like Anthony Love recount how management accommodated specific needs during difficult personal circumstances, with Ilcia Perez providing consistent support during office visits. However, potential tenants should note that jelaya Wright's review describes a significantly different experience during a recent tour, citing cleanliness concerns and unfinished model units.
What Customers Say
Positive reviews frequently cite specific staff members (Leisha, Ilcia, Lorena) for exceptional responsiveness and accommodation, while negative feedback centers on cleanliness standards and tour experience conditions. Three five-star reviews explicitly praise individual managers by name for going beyond standard expectations, whereas one one-star review describes an opposite experience regarding unit readiness and grounds maintenance.
Working Hours
| SundayToday | Closed |
| Monday | 9 AM–5 PM |
| Tuesday | 9 AM–5 PM |
| Wednesday | 9 AM–5 PM |
| Thursday | 9 AM–5 PM |
| Friday | 9 AM–5 PM |
| Saturday | 9 AM–3 PM |
Services
Residential Leasing
Studio, one-, and two-bedroom apartment rentals with various floor plans and lease terms.
Unit Renovations
Select units feature updated finishes including modern fixtures, flooring, and appliances per recent property upgrades.
On-Site Management
Assistant property manager and supporting staff handle tenant inquiries, maintenance coordination, and lease administration.
Common Area Amenities
Residents reference community spaces including pool areas, parking lots, and grounds maintained by property teams.
Maintenance Services
Routine and emergency maintenance requests handled through the management office with documented responsiveness.