Metts Mechanical

Metts Mechanical holds North Carolina HVAC license #36453 and has built its reputation across the Greater Charlotte metro, serving communities from Monroe and Indian Trail to Matthews, Waxhaw and South Charlotte. With a perfect 5-star average drawn from 92 customer reviews, this contractor has earned a trusted presence in Union and Mecklenburg counties, responding to both routine maintenance calls and urgent heating and cooling emergencies for homeowners who depend on reliable indoor comfort year-round.

What distinguishes Metts Mechanical is their breadth of in-house capabilities. The team handles full-system replacements, complete ductwork installations, gas line services, and custom ventilation solutions, work that many contractors subcontract out to third-party shops. Their expertise extends to ductless mini-split systems, an increasingly popular choice for home additions and older homes without existing duct infrastructure. Every project receives the same methodical approach: problem diagnosis, transparent recommendation, and execution that one reviewer noted felt as though Alex were working in his own home.

That technician is Alex Metts, whom customers consistently credit for the company's success. When Renu Kohlmann needed an entire HVAC and ductwork replacement, Alex walked her through every step and the crew left her home cleaner than when they arrived. Debbie Summers called about a gas leak in her fireplace on a busy weekday and Alex responded quickly, explaining the issue and providing a fair price before any work began. Haleigh McManus called during a heat wave when her system failed, and the team provided a temporary fix the same day before returning for a full replacement, her review specifically noted Alex's kindness and respect for her home.