Is this your business?
This is your free business page. Claim it to update your info and start receiving customer inquiries.
Claim Your Free PageNewton Repair operates as an appliance repair service serving the Charlotte, North Carolina metro area, including neighborhoods such as Myers Park, South End, and NoDa. The company maintains a minimal digital footprint with no published website and limited publicly available service documentation. Based on municipal records and consumer databases, the business registers a single star rating across 11 verified customer reviews, indicating significant challenges in service delivery and customer satisfaction within the local market.
The service model centers on dispatch-based appointments where technicians travel to residential locations to diagnose and repair household appliances. Available review data indicates the company accepts credit card payments over the phone prior to any service visit, with diagnostic fees reportedly ranging between $85 and $95. Repair categories mentioned in customer accounts include refrigerators, dishwashers, and clothes dryers, though specific brand certifications or factory authorization documentation was not available in public records.
Customer narratives documented across multiple reviews describe service outcomes involving incomplete repairs, damaged household fixtures, and refund disputes following promised compensation adjustments. One account references a refrigerator compressor repair that resulted in additional charges exceeding initial estimates. Another describes a dishwasher installation that allegedly caused floor damage without protective measures. A third review mentions a cancelled appointment for a dryer repair where no repair was ultimately performed. These accounts collectively represent the scope of documented customer interactions in public review formats.
All 11 customer reviews award 1 star, with recurring complaints referencing upfront payment demands before service, technicians unable to complete repairs, and broken refund promises. Five reviews explicitly mention charging diagnostic fees ranging from $85 to $301 without resolving the original appliance issue.
Diagnosis and repair of refrigeration equipment including compressor systems, with reported service visits during holiday weekends.
Water inlet valve replacement and general dishwasher troubleshooting, though one review cites floor damage during service.
Clothes dryer maintenance and component replacement, though documented reviews indicate completed cancelled appointments.
On-site appliance evaluation with prepaid fees ranging from $85-$95 before repair work begins.
Component-level repairs using customer-provided parts, though warranty coverage beyond 30 days was disputed in reviews.