Nick & Co Air Conditioning & Heating
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About Nick & Co Air Conditioning & Heating
Nick & Co Air Conditioning & Heating has served Charlotte homeowners for more than four decades, earning a 4.7-star rating across 96 verified reviews. As a certified independent Trane ComfortSpecialist dealer with NATE-certified technicians, the company handles heating and cooling installations, repairs, and maintenance for residential customers throughout Charlotte and surrounding North Carolina communities, with service also extending into South Carolina. The company operates seven days a week from 8 AM to 5 PM and maintains a staffed phone line for scheduling and customer inquiries.
What distinguishes Nick & Co from other regional contractors is their focused partnership with Trane equipment and their recognition through Angie's List, including the Super Service Award for service quality. The company offers indoor air quality solutions through REME HALO air purifier installation, addressing airborne contaminants that standard filtration cannot capture. Their service model includes no upfront payment requirements and a satisfaction guarantee, reflecting a commitment to customer assurance that extends beyond the initial repair or installation.
Customer reviews highlight specific technicians who have earned repeat business from homeowners. Technician Johnny received praise for calling ahead of arrival, maintaining punctuality, and delivering efficient service during a maintenance visit. Another customer described Phil as easy to work with and responsive to questions during a full system installation. Erica Milonas recounted calling Nick & Co on a Friday evening during July's peak heat, and the company accommodated her with a same-day visit that restored cooling for her family. Several reviewers note relationships spanning nearly two decades, indicating consistent service delivery over time.
What Customers Say
Five-star reviews dominate the company's profile, with 92 of 96 reviewers awarding top marks. Emergency same-day service appears prominently, with one customer specifically noting a Saturday call during July's hottest stretch resulted in same-day resolution. Technicians Johnny and Phil are named in positive reviews as examples of the company's knowledgeable service team. A single two-star review cited concerns about service transparency, while all other feedback emphasizes reliability and technical competence.
Working Hours
| SundayToday | 8 AM–5 PM |
| Monday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| Thursday | 8 AM–5 PM |
| Friday | 8 AM–5 PM |
| Saturday | 8 AM–5 PM |
Services
Air Conditioning Repair & Maintenance
Diagnostic services, coil cleaning, refrigerant handling, and tune-ups to restore and maintain cooling performance.
Heating System Service
Repair and maintenance for heat pumps and furnaces, addressing heating failures and performance issues.
New HVAC Installation
Complete system replacement and new installation for existing homes, including equipment selection and sizing.
Trane Equipment Sales
Authorized dealer for Trane heating and cooling systems, providing access to manufacturer warranties and rebate eligibility.
Indoor Air Quality Solutions
REME HALO air purifier installation that actively neutralizes airborne pathogens, allergens, and odors.
Emergency Repair Service
Same-day response for system failures, with availability seven days a week to address urgent comfort issues.
Preventive Maintenance Programs
Scheduled tune-ups designed to extend equipment lifespan and prevent unexpected breakdowns.