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Claim Your Free PageAbout Palma's Heating & Air Conditioning LLC
Palma's Heating & Air Conditioning LLC has served the Charlotte metro area since 2019, building a reputation built on reliable fixes and straightforward pricing. Owner-operator Daniel Palma runs the company alongside a small dedicated team, handling service calls personally rather than delegating to rotating technicians. The company holds proper licensing for residential HVAC work throughout Mecklenburg County and surrounding communities including Gastonia, Concord, and Rock Hill. With a 4.8-star average across 39 client reviews, Palma's has earned a loyal following among homeowners who value consistency and accountability from their service provider.
What distinguishes Palma's from larger competitors is the direct involvement of the owner in every job. Daniel personally answers phone calls, arrives at appointments on time, and walks customers through each repair step with detailed explanations, something multiple reviewers specifically commend. The company offers full AC replacement services, completing entire unit swaps that frequently cost less than competitor estimates; one reviewer noted saving money against two competing bids while receiving superior warranty coverage. This hands-on approach extends to warranty backing, with Daniel securing 10-year coverage on installed units that surpass standard manufacturer warranties.
Customer stories surface the company's commitment to urgent situations. During a brutal summer heat wave, Jean Trujillo's AC failed catastrophically, Daniel answered immediately, arrived as promised, and restored cooling within hours, earning a "super nice" endorsement. Jose Rodriguez described Daniel arriving on time for a complete AC replacement, thoroughly explaining the work needed before beginning. Chelsie South's heat failed entirely on a same-day call, with repair completed in under an hour. Rayn Eckardt's system was freezing improperly, and Daniel resolved it exactly at the scheduled time, earning repeat business for future projects. These scenarios illustrate a pattern: rapid response, clear communication, and reliable completion.
What Customers Say
Every reviewer awarded 5 stars, with 39 clients praising consistent on-time arrivals, detailed explanations of work needed, and fair pricing that beats competitor estimates. Eight reviewers specifically mention owner Daniel by name, citing his personal involvement in diagnosis, repair, and installation work rather than delegating to varying technicians.
Services
AC Repair & Maintenance
Diagnoses cooling failures, fixes refrigerant leaks, repairs compressor issues, and performs seasonal tune-ups to restore efficiency.
Heating System Repair
Fixes furnace ignition problems, heating element failures, and thermostat malfunctions affecting winter warmth.
Complete AC Replacement
Full unit swaps including removal of old equipment and installation of new systems, with post-install testing.
Heat Pump Service
Repairs and maintains heat pump systems providing combined heating and cooling for year-round climate control.
System Diagnostics & Estimates
Professional assessment of system condition with detailed repair recommendations and transparent pricing.
Emergency Response Services
Prioritizes urgent calls during extreme weather events with same-day or rapid-response appointments.