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Claim This BusinessPC Godfrey operates as an HVAC contractor serving Charlotte, North Carolina and surrounding communities. With a rating of 3.8 stars from 30 customer reviews, the company provides heating and cooling services to residential and light commercial customers throughout the Charlotte metro area. Their office maintains standard business hours Monday through Friday from 8 AM to 4:30 PM, with weekend service not currently available.
Customer feedback highlights PC Godfrey's commitment to responsive service and technical expertise. Multiple reviewers praise the team for arriving on time or early, and for taking the time necessary to complete work correctly. The customer service staff, notably Sonja, receives recognition for outstanding support. Their technicians bring professional conduct and courteous service to each appointment, with customers noting appreciation for clear communication and respectful treatment of their properties.
Review accounts reveal technicians delivering exceptional responsiveness. During one heat wave scenario, technician Ernie arrived at a customer's home within 10 minutes of the service request, just before the 5 PM cutoff. Another customer with an urgent AC issue during evening hours found help quickly when the team accommodated their schedule. These experiences demonstrate the company's willingness to respond to customer needs, though availability may vary based on weather conditions and demand.
Three of five detailed reviews award 5 stars, citing professional conduct, on-time arrival, and courteous service. Both negative reviews cite communication failures, specifically delayed callbacks and lack of proactive scheduling updates. Positive reviewers name specific staff members (Ernie, Sonja) while negative reviewers describe extended wait times without explanation.
| Sunday | Closed |
| Monday | 8 AM–4:30 PM |
| Tuesday | 8 AM–4:30 PM |
| Wednesday | 8 AM–4:30 PM |
| ThursdayToday | 8 AM–4:30 PM |
| Friday | 8 AM–4:30 PM |
| Saturday | Closed |
Diagnose and repair cooling system failures, including refrigerant leaks, compressor issues, and electrical problems.
Fix heating system malfunctions including furnace ignition failures and inadequate heat delivery.
Seasonal tune-ups including filter changes, coil cleaning, and system performance verification.
Annual furnace inspection and preventive maintenance services.
HVAC system replacement and new installation for residential and light commercial properties.