Precision Tune Auto Care

Precision Tune Auto Care operates as an independent auto repair facility situated on North Tryon Street in Charlotte, North Carolina. The shop maintains standard weekday hours from 8 a.m. to 6 p.m., with Saturday service until 5 p.m. and Sunday closures. With 666 aggregate customer reviews yielding a 3.9-star average rating, the business attracts vehicle owners across the greater Charlotte metropolitan area including nearby neighborhoods such as Myers Park, Ballantyne, and University City. Potential clients should verify specific licensing and certification details directly with the shop prior to service engagement.

The available customer feedback presents notable concerns regarding service accuracy and billing practices. Several reviewers document experiences where requested diagnostic work either went unperformed or resulted in recommendations for repairs that customers later discovered were unnecessary. Communication gaps between staff and vehicle owners appear repeatedly in critical reviews, with particular attention drawn to instances where promised services such as tire rotation or pressure adjustments were not completed despite advance payment. These patterns warrant direct inquiry before committing to any service agreement.

Customer review accounts reference specific employee interactions that merit attention. One reviewer documented an unsatisfactory experience with a staff member identified as Matt, citing dismissive responses to concerns about incomplete brake noise diagnostics and a subsequent fender liner repair that reportedly was not performed despite customer approval. Conversely, another review acknowledges Marcus attempting to address interior oil staining from a previous oil change service, representing a effort at customer recovery after a service lapse.