Roby Services

Roby Services operates as a heating, cooling, electrical, and plumbing contractor serving Charlotte, Waxhaw, Cornelius, and surrounding Mecklenburg County communities. The company holds 988 verified customer reviews with an exceptional 4.8-star average rating. Their team operates around the clock, every day of the year, responding to emergencies when heating systems fail during Charlotte's chilly winters or cooling systems falter in summer heat. The business emphasizes core values centered on family, integrity, and building lifetime relationships with customers.

What distinguishes Roby Services is their status as a certified Generac dealer, enabling them to install and service whole-house generator systems that other contractors decline. Unlike many HVAC companies, they offer comprehensive maintenance membership plans covering HVAC equipment, tankless water heaters, water filtration systems, and generators under single contracts. They maintain a local radio presence through the "At Home with Roby" show on News/Talk 1110 WBT, providing homeowners with practical advice on maintaining home systems.

Customer stories from recent reviews illustrate their approach. For Amy Spartz, technician Matt M. arrived the same day, diagnosed the issue clearly, and had the system operational before evening. When Andy Grubbs needed a Generac generator properly installed after another contractor abandoned the job, technician Michael S. coordinated a two-technician team from Charlotte who traveled to Hillsborough, completed the work correctly, and followed up until the unit ran smoothly. These scenarios demonstrate why customers repeatedly request specific technicians and maintain service agreements across multiple home systems.