S G Poplin Heating & Cooling
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Claim This BusinessAbout S G Poplin Heating & Cooling
S G Poplin Heating & Cooling operates as an air conditioning contractor serving the Charlotte metro area. With a rating of 3.0 stars derived from 2 client reviews, the company maintains standard weekday hours Monday through Friday from 8 AM to 4 PM, closing on weekends. Located in Charlotte North Carolina, the business responds to service calls within the broader metropolitan region, connecting with customers through their listed phone line at (704) 372-0803 for appointment scheduling.
Charlotte's subtropical humidity creates particular strain on cooling systems, especially during summer months when temperatures routinely climb into the 90s and moisture levels exceed 70 percent. S G Poplin Heating & Cooling addresses these regional demands by focusing on air conditioning installation and service repair for residential systems. Their service model emphasizes responding to service requests, though review feedback indicates variability in callback timing and follow-through consistency.
Customer experiences with S G Poplin Heating & Cooling reveal mixed service outcomes. One documented review from a client describes a 2-year-old installed unit requiring service attention, with the customer reporting delays exceeding 5 hours before receiving a callback. This scenario highlights the importance of homeowners documenting installation dates and understanding warranty coverage when engaging contractor services.
What Customers Say
A single detailed review reports extremely negative experience, citing delayed callback response exceeding 5 hours and expressing strong dissatisfaction with the installation performed just 2 years prior. With only 2 total reviews on record, statistically significant sentiment analysis remains limited, though the one fleshed-out review demonstrates a notable service failure requiring improvement.
Working Hours
| Sunday | Closed |
| Monday | 8 AM–4 PM |
| Tuesday | 8 AM–4 PM |
| Wednesday | 8 AM–4 PM |
| ThursdayToday | 8 AM–4 PM |
| Friday | 8 AM–4 PM |
| Saturday | Closed |
Services
AC Installation
New system installation for residential cooling applications, including load calculation and proper refrigerant charging.
AC Repair Service
Diagnostic assessment and repair interventions for malfunctioning cooling equipment, addressing mechanical and electrical failures.
Annual Maintenance Tune-ups
Pre-season inspection and cleaning services designed to optimize system efficiency before peak summer demand.
Thermostat Calibration
Temperature sensor verification and control board adjustment to ensure accurate cycling and comfort delivery.
Refrigerant Management
Leak detection, pressure testing, and EPA-compliant refrigerant recovery or recharge procedures.