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Claim This BusinessSears Heating and Air Conditioning operates as a national HVAC contractor serving the Charlotte metropolitan area and surrounding communities, including Fuquay Varina and the greater Triangle region of North Carolina. The company draws on over a century of home service experience through the Sears brand, offering repair, maintenance, and installation for residential heating and cooling systems. With 27 customer reviews on record, the contractor holds a 2.9-star rating, reflecting a mixed reputation among local homeowners who have used their services for air conditioning and furnace issues.
The company distinguishes itself through partnerships with major HVAC equipment manufacturers including Trane, Lennox, Carrier, Goodman, and Coleman, enabling their certified technicians to service a broad range of systems. Sears offers same-day and next-day appointment availability for emergency repairs, and their service model emphasizes upfront written estimates before work begins. Genuine manufacturer parts are used for repairs, and the company provides service for central air conditioning units, ductless mini-split heat pumps, boilers, and furnaces.
Customer reviews highlight specific technicians who have handled local service calls. Eric B from Fuquay Varina received praise for replacing an evaporator coil in an attic unit within a few hours, completing the repair efficiently despite the challenging installation location. Another reviewer, Elloree J from Jacksonville, noted a technician who arrived promptly and accurately diagnosed an electrical issue that required additional work, demonstrating transparency about repair limitations.
3 reviews specifically mention technician skill and professionalism, while 4 reviews cite customer service and communication issues including delayed installations, wrong part deliveries, and difficulty reaching office staff. The contrast shows that positive experiences center on technician expertise while negative feedback focuses on administrative handling of scheduling and parts.
| Sunday | 9 AM–10 PM |
| Monday | 9 AM–10 PM |
| Tuesday | 9 AM–10 PM |
| Wednesday | 9 AM–10 PM |
| ThursdayToday | 9 AM–10 PM |
| Friday | 9 AM–10 PM |
| Saturday | 9 AM–10 PM |
Diagnostic services for cooling issues including leaks, poor airflow, and strange noises with same-day repair options.
Heating system repairs including thermostat issues, ignition failures, and electrical troubleshooting for all major brands.
Service for ductless mini-split and hybrid heat pump systems with annual inspections and coil cleaning available.
Complete central air conditioning installation and system upgrades using certified installers.
Twice-yearly preventive maintenance to improve energy efficiency and extend equipment lifespan.
Diagnosis and replacement of faulty thermostats for proper temperature control and system operation.