Somerset Apartments

Apartment complex
4.2(326 reviews)
1400 Ventura Way Dr, Charlotte, NC 28213
Somerset Apartments

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About Somerset Apartments

Somerset Apartments is a residential community located in Charlotte, North Carolina, offering studio, one-bedroom, and two-bedroom floor plans for renters across the Carolinas. The property maintains a strong 4.2-star rating derived from 326 resident reviews, reflecting consistent tenant satisfaction in a competitive rental market. Prospective residents searching for housing in the greater Charlotte metro can explore this complex as part of their apartment-hunting process.

The complex distinguishes itself through responsive leasing support, with team members providing personalized guidance throughout the application process. Reviews highlight accessibility and communication as factors that set Somerset apart from neighboring properties where prospective tenants often face delays or impersonal interactions. The property's approach emphasizes flexibility for applicants navigating credit challenges, a notable characteristic within the local rental landscape.

Tenant experiences reveal meaningful interactions with staff members, including leasing agents who go beyond standard procedures to assist with credit disputes and documentation. One reviewer describes a leasing agent providing specific resources for resolving inaccurate credit reporting, demonstrating investment in resident success even before move-in date.

What Customers Say

Positive reviewers consistently praise staff responsiveness and maintenance friendliness, while negative feedback centers on billing confusion and delayed refund processing. The rating of 4.2 stars from 326 reviews indicates generally favorable resident experiences with notable exceptions around administrativeTransparency.

4.2 · 326 reviews
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Working Hours

SundayClosed
Monday9:30 AM–5:30 PM
Tuesday9:30 AM–5:30 PM
Wednesday9:30 AM–5:30 PM
ThursdayToday9:30 AM–5:30 PM
Friday9:30 AM–5:30 PM
Saturday10 AM–2 PM

Services

Apartment Leasing

Studio, one-bedroom, and two-bedroom rental units available with flexible application processes.

Resident Communication

Email and phone support with documented responsiveness timelines highlighted in reviews.

Credit Consultation

Leasing agents provide resources and guidance for applicants working to improve credit standing.

Move-In Coordination

Scheduled move-in dates with staff support for transitioning new residents.

Maintenance Requests

Ongoing repair and maintenance services managed through the office.

Frequently Asked Questions