Somerset Apartments
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About Somerset Apartments
Somerset Apartments welcomes renters in Charlotte, North Carolina, offering unfurnished units across their residential community. With a rating of 4.2 stars from 326 resident reviews, this apartment complex provides housing options for those seeking rentals in the Charlotte metro area.
What distinguishes Somerset Apartments is their commitment to working with prospective tenants facing credit challenges, a departure from many complexes with rigid approval criteria. The leasing team demonstrates responsiveness, returning calls and emails promptly, often within one business day.
Resident feedback highlights specific team members who make a difference. Reviewers consistently praise Miss Maria for her outstanding service, and Justin Edwards receives recognition for going above and beyond, assisting applicants navigate credit disputes and providing resources to resolve reporting issues.
What Customers Say
Of 326 reviews, the majority award 5 stars, citing staff responsiveness and willingness to work with credit-challenged applicants. Negative reviews mention administrative fee confusion and communication gaps during the application process. Two named staff members receive specific praise: Miss Maria for maintenance oversight and Justin Edwards for leasing support.
Working Hours
| Sunday | Closed |
| Monday | 9:30 AM–5:30 PM |
| Tuesday | 9:30 AM–5:30 PM |
| Wednesday | 9:30 AM–5:30 PM |
| Thursday | 9:30 AM–5:30 PM |
| Friday | 9:30 AM–5:30 PM |
| SaturdayToday | 10 AM–2 PM |
Services
Rental Housing
Unfurnished apartments available for lease in Charlotte, NC, with varying floor plans to suit different lifestyle needs.
Leasing Application Support
Application processing assistance, including guidance for applicants navigating credit challenges or discrepancies.
On-Site Maintenance
Maintenance staff residents describe as friendly and easygoing, handling repair requests and routine upkeep.
Property Management
Professional management team including named staff like Miss Maria overseeing daily operations.
Security Features
On-site security measures including patrol geese, as noted in resident feedback.