Is this your business?
This is your free business page. Claim it to update your info and start receiving customer inquiries.
Claim Your Free PageAbout Starnes Services LLC
Starnes Services LLC operates as an HVAC contractor based in Charlotte, North Carolina, holding a rating of 3.0 stars derived from two customer reviews. The business maintains contact via phone at (704) 261-5436, though current office hours are not publicly listed. Given the limited review volume, prospective clients should weigh this recent feedback carefully when evaluating the contractor for residential heating and cooling needs.
With no active website or public service documentation available, specific details about brand partnerships, specialty certifications, or guarantee programs cannot be verified through online sources. The disparity between the single positive endorsement and one significant complaint suggests service consistency may vary depending on project scope and scheduling factors.
Customer experiences highlight contrasting service outcomes. Alex Roper reported a successful summer unit replacement performed by Blake, describing the technician as responsive and courteous throughout the process. Conversely, Andrew Ross documented a 30-day period without functional heating or cooling, citing multiple missed appointments and unresolved communication with manager Julie Hinson. These opposing accounts indicate that customer satisfaction may depend heavily on project execution and follow-through.
What Customers Say
Two reviews yield a stark divide: one five-star recommendation names technician Blake for summer installation work, while a one-star account describes 30 days without heating, three missed appointment promises, and non-responsive management. This split suggests quality hinges on crew assignment and scheduling reliability.
Services
HVAC System Replacement
Complete heating and cooling system installation for residential properties, including new unit setup and configuration.
Air Conditioning Repair
Diagnostic and repair services for malfunctioning cooling systems, particularly during summer months.
Heating System Service
Repair and maintenance for heating equipment, addressing malfunctions that leave homes without temperature control.
Preventive Maintenance
Routine servicing to maintain system efficiency and prevent unexpected breakdowns.
Emergency Service Calls
Urgent repair requests for system failures, though response time specifics are not documented.